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Nursing
https://www.hsag.co.za Open Access
Health SA Gesondheid
ISSN: (Online) 2071-9736, (Print) 1025-9848
Page 1 of 8 Original Research
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Authors:
Lindiwe Gumede1
Pauline B. Nkosi2
Maureen N. Sibiya3
Affiliations:
1Department of Medical
Imaging and Radiation
Sciences, Faculty of Health
Sciences, University of
Johannesburg, Johannesburg,
South Africa
2Department of Radiography,
Faculty of Health Sciences,
Durban University of
Technology, Durban,
South Africa
3Faculty of Innovation and
Engagement, Mangosuthu
University of Technology,
Durban, South Africa
Corresponding author:
Lindiwe Gumede,
lindiweg@uj.ac.za
Dates:
Received: 08 Mar. 2023
Accepted: 25 Oct. 2023
Published: 31 Jan. 2024
How to cite this article:
Gumede, L., Nkosi, P.B. &
Sibiya, M.N., 2024, ‘Allopathic
medicine practitioners’
experiences with nondisclosure
of traditional
medicine use’, Health SA
Gesondheid 29(0), a2381.
https://doi.org/10.4102/
hsag.v29i0.2381
Copyright:
© 2024. The Authors.
Licensee: AOSIS. This work
is licensed under the
Creative Commons
Attribution License.
Introduction
The focal role in establishing a therapeutic relationship between allopathic medicine
practitioners (AMPs) and patients is of effective communication between the two (Pasca 2020).
The lack of good communication between AMPs and patients during consultations can
discourage disclosure. Therefore, AMPs must have good verbal and nonverbal communication
skills to interact with patients. These include active listening, enquiring, communicating, and
inspiring others to speak (Jahan & Siddiqui 2019). This is also true for patients who use both
traditional medicine (TM) and allopathic medicine (AM) (Gall et al. 2019). When working with
various patients, cross-cultural communication, which is part of cultural competence, is
frequently required (Jahan & Siddiqui 2019). To prevent communication breakdowns between
patients who use TM and AMPs, AMPs must adapt their consultation communication to the
patient’s specific requirements. According to a recent study, patients who use both TM and
AM may not disclose their use of TM because of poor communication between patients and
AMPs, a lack of awareness of the potential interaction between TM and AM, and AMPs
incorrectly judging the use of TM (Agarwal 2020). Allopathic medicine practitioners are more
likely to overlook serious health issues caused by the negative interaction of TM and AM, as
well as a breakdown in the connection between patients (who use both TM and AM) and
AMPs, because of a lack of proper communication (Bauer & Guerra 2014). Studies suggest that
AMPs must probe patients to encourage disclosure and increase the rate of disclosure of TM
use (Thandar et al. 2019; Van der Geest & Hardon 2006).
Background: A pertinent issue impacting patient treatment outcomes is the nondisclosure of
traditional medicine (TM) use to Allopathic medicine practitioners (AMPs). For years, TM has
been a controversial practice, with patients often using it alongside allopathic medicine without
disclosing their use. It is imperitive to learn and understand the experiences of AMPs regarding
the disclosure of TM use in Gauteng province to enable them to provide the best possible
treatment outcomes for patients who use TM.
Aim: This study aimed to explore the experiences of AMPs regarding non-disclosure of TM
use in Gauteng province.
Setting: This study was conducted in four district hospitals where outpatient care and services
are rendered in Gauteng Province.
Methods: An interpretive phenomenological analysis (IPA) design was followed. Fourteen
purposefully sampled AMPs participated in face-to-face, one-on-one, and semi-structured
interviews. Interpretive phenomenological analysis in Atlas.ti was conducted.
Results: Three themes emerged: bedside manner of AMPs; stigmatising TM use; and individual
belief systems. The belief of patients’ disclosure hesitancy because of fear of judgment by the
AMPs underpinned these themes.
Conclusion: Allopathic medicine practitioners are aware that patients who use TM could feel
guilty and stigmatised. They acknowledged that patients use TM because of cultural and
ethnic reasons, which should not be disregarded.
Contribution: The study highlighted that patients do not disclose their TM use because of
AMPs’ attitudes, stigmatising TM use, and their prejudices against the cultural beliefs of
patients. Allopathic medicine practitioners should establish good communication with patients
by providing patient-centred communication to facilitate disclosure of TM use.
Keywords: traditional medicine; Allopathic medicine practitioners; non-disclosure; patient
treatment outcomes; consultation; stigmatising; belief systems; cultural and ethnic reasons.
Allopathic medicine practitioners’ experiences with
non-disclosure of traditional medicine use
Page 2 of 8 Original Research
https://www.hsag.co.za Open Access
Over the last decade, there has been little change in the rate
of TM use disclosure to AMPs (Foley et al. 2019). However,
rates of disclosure of TM use vary according to population
demographics and TM classification. A study conducted in
Malaysia reveals that patient disclosure was motivated by
multiple benefits, including the possibility of receiving
advice from AMPs regarding the continuance of TM use or
receiving more information about the TM they use (Kelak,
Cheah & Safii 2018). The lack of disclosure regarding TM
usage holds significance, especially in understanding how
AMPs are pivotal guardians in ensuring their patients’
overall health awareness (Foley et al. 2019). According to
Johny, Cheah and Razitasham (2017), AMPs tend to be
business-oriented and lack human connection with TM
patients, which hinders disclosure. Several articles have
addressed grounds for non-disclosure of TM use (Agyei-
Baffour et al. 2017; Mokhesi & Modjadji 2022; Stubbe 2018).
Motivation for non-disclosure may include, but is not
limited to, failure of AMPs to inquire about TM use, AMPs
reprimanding patients for using TM, and that AMPs have
limited knowledge of TM and therefore they would not
benefit from disclosing their TM use (Mwaka, Abbo &
Kinengyere 2020). Despite documented evidence of barriers
to patients’ disclosure of TM use to AMPs, there is a paucity
of research examining AMPs’ experiences with nondisclosure
of TM use. Therefore, it is important to encourage
AMPs to inquire about the patient’s use of TM (Stubbe 2018).
The use of TM is common in South Africa and therefore
AMPs need to be knowledgeable to better manage their
patients for better outcomes (Zingela, Van Wyk & Pieterse
2019). Patients may believe that their TM use is confidential;
therefore, AMPs might not be aware that they are using TM
and AM concurrently. To ensure patient safety, a thorough
investigation of patients’ disclosure of TM use as well as the
reasons for non-disclosure is required (Mokhesi & Modjadji
2022). Currently, existing patient–AMP communication does
not allow AMPs to link TM and AM in practice; thus, the
development of workable methods to guide the process is
required (Wardle, Sibbritt & Adams 2018). These methods
could assist AMPs in comprehending patients’ non-disclosure,
allowing them to enhance treatment and communication
with patients who use TM.
Several studies have examined the impact of involving
patients in healthcare decisions. For example, Krist
et al. (2017) found that when patients are involved in
decision-making, they have a better understanding of their
treatment options and are more likely to make informed
choices. Similarly, Bombard et al. (2018) argue that
involving patients in healthcare decisions can improve
communication between patients and healthcare providers,
leading to better service delivery and governance. However,
despite these findings, there is still a need for further
research to explore the implications of non-disclosure or
disclosure on treatment outcomes and the provision of
care by healthcare providers (Foley et al. 2019).
Purpose
This study explored the experiences of AMPs regarding the
disclosure of TM use in Gauteng province.
Research methods and design
Research design and context
A qualitative, interpretive phenomenological research
approach guided by hermeneutics was followed to explore
the lived experiences of AMPs when consulting with patients
who use TM (Rodriguez & Smith 2018; Smith 2004). The
chosen design was deemed appropriate for this study because
it allowed the researcher to begin comprehending the variety
of factors of non-disclosure of TM that can affect AMPs based
on their perspective and experience, revealing concealed
meaning rather than making inferences. The study was
guided by a constructivist paradigm, which took a relativist
ontology approach and incorporated various intangible
mental concepts that were derived from the contextual and
experiential knowledge of the AMPs (Guba & Lincoln 1994).
The study was conducted at selected district hospitals in the
Gauteng province. Four district hospitals were selected for
this study because they promote primary health care and
serve as a gateway to specialised care. These hospitals are
where most patients with chronic illnesses and potential TM
users are managed. This study was inspired by the main
researcher’s prior experience as a radiographer, who saw
several difficulties faced by AMPs when dealing with patients
who might be using TM and not disclosing TM use to them.
Population and sampling
Population in research is the entire group of individuals with
similar characteristics from whom data will be collected (Polit
& Beck 2017). The study population were AMPs working in
the outpatient departments (OPDs), in the district hospitals in
the Gauteng Province. A non-probability, purposive sampling
described by Polit and Beck (2017), was adopted to select
AMPs in the OPD from multiple sites. The researcher selected
participants based on ...